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Introducing the new KeepKey Client

Follow the guide below to get started using your KeepKey.

Download for macOSDownload for WindowsDownload for Linux

1. Download the latest KeepKey Client

  • Select the appropriate download for your OS.

  • Note: (Linux users) usb drivers: Update your Udev rules

  • Note: (Linux users) you may need to chmod your download file to run the application and connect via USB

  • Note: (Windows users) you may need to continue past unsafe download errors

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2. Unbox your device

  • Prepare your materials for mnemonic recovery phrase storage

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3. Connect your Device

  • Connect your KeepKey to your computer

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4. Enter Updater Mode

  • Unplug Device

  • Hold Down Button on KeepKey

  • Plug Device back in

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5. Update your Devices Bootloader

  • Do NOT unplug your KeepKey while uploading!

  • You will be prompted to unplug and reconnect your device

  • Do not disconnect your device until prompted to do so on device

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6. Update Your Devices Firmware

  • The Latest Firmware is required to use the platform

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7. Create your Wallet

  • Initialize your wallet by generating a new Mnemonic recovery phrase

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8. (Optional) Restore your Wallet using a Mnemonic recovery phrase

  • You will be prompted to use a cipher to enter text via your keyboard

  • Never enter your Mnemonic recovery phrase in an application without using a cipher

  • Any application asking to enter a Mnemonic recovery phrase without a cipher is a scam!

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Still unable to connect? Troubleshoot

More information here